Privacy policy

Last updated: July 7, 2026

At khalo., your privacy is important to us. This Privacy Policy explains how personal information may be collected, used, and shared when you visit our website, make a purchase, or interact with our services.

khalo. operates this online store through Shopify, which provides the platform that allows us to showcase and sell artwork and creative products. By accessing or using this website, you acknowledge and agree to the practices described in this Privacy Policy.

Personal Information We Collect

When you visit khalo., place an order, or interact with our website, certain information may be collected to provide you with a smooth and secure shopping experience.

This may include:

  • Contact information: Name, email address, phone number, billing address, and shipping address.

  • Payment information: Payment details required to process transactions. Payment information is securely processed through Shopify and third-party payment providers. khalo. does not store your complete payment card information.

  • Order information: Products purchased, transaction details, order history, returns, and exchanges.

  • Communication information: Information provided when contacting us with questions, requests, or support inquiries.

  • Device and usage information: Information about your device, browser, IP address, and interactions with our website collected through cookies and similar technologies.

How Personal Information Is Used

Personal information may be used to:

  • Process and fulfill orders.

  • Provide order confirmations, shipping updates, and customer support.

  • Maintain and improve website functionality and the shopping experience.

  • Send promotional communications if you choose to subscribe.

  • Help protect against fraudulent or unauthorized activity.

  • Meet legal and regulatory requirements.

How Personal Information Is Shared

Personal information may be shared with trusted third parties when necessary to operate khalo. and provide services. These may include:

  • Shopify: To host our online store, process orders, and provide ecommerce services.

  • Payment providers: To securely process payments.

  • Shipping and fulfillment providers: To produce, package, and deliver orders.

  • Service providers: To support website operations, analytics, marketing, customer communication, and other business functions.

These third parties only receive information necessary to provide their services and process information according to their own privacy policies.

Cookies and Similar Technologies

khalo. uses cookies and similar technologies to improve website functionality, analyze website usage, remember preferences, and provide a better shopping experience.

You may adjust your browser settings to manage cookies, though disabling cookies may affect certain features of the website.

Shopify

khalo. is powered by Shopify, which collects and processes personal information related to your use of this website in order to provide and improve its services.

Information submitted through our website may be shared with Shopify and other service providers required to operate the store, process transactions, and provide requested services.

For more information about how Shopify handles personal information, please review Shopify’s Privacy Policy.

Third-Party Websites

Our website may contain links to third-party websites or services. khalo. is not responsible for the privacy practices, security, or content of these external websites. We recommend reviewing their privacy policies before providing personal information.

Children's Privacy

khalo. is not intended for children under the age required by applicable laws. We do not knowingly collect personal information from children.

If you believe that personal information has been provided by a child, please contact us so appropriate action can be taken.

Data Security and Retention

We take reasonable measures to help protect personal information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Personal information may be retained for as long as necessary to provide services, fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information.

  • Request correction of inaccurate information.

  • Request deletion of personal information.

  • Opt out of certain marketing communications or targeted advertising.

Requests regarding personal information can be made by contacting us using the information below.

Changes to This Privacy Policy

khalo. may update this Privacy Policy from time to time to reflect changes to our services, business practices, or legal requirements. Any updates will be posted on this page with the revised "Last updated" date.

Contact

If you have questions about this Privacy Policy or how personal information is handled, please contact us at:

Email: khalostudioco@gmail.com