Terms of service

Last updated: July 7, 2026

Welcome to khalo.

These Terms of Service ("Terms") outline the rules and conditions for using the khalo. website, purchasing products, and accessing any related services provided through this store.

The terms "we," "us," and "our" refer to khalo. khalo. operates this website through Shopify, which provides the platform that allows us to offer artwork and creative products for purchase.

By visiting our website, placing an order, or using any of our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.

1. Use of Our Website

You must be at least the age of majority in your state or province of residence, or have permission from a parent or legal guardian, to use this website or make purchases.

By using this website, you agree to provide accurate and complete information when placing an order or creating an account. You are responsible for maintaining the security of any account information and for all activity associated with your account.

2. Products

We make every effort to accurately display our artwork, products, colors, and details. However, colors and appearances may vary depending on your device, screen settings, and display quality.

Because many products are created or fulfilled through different production methods, slight variations may occur between products.

Product descriptions, pricing, availability, and images may be updated or changed at any time without notice.

khalo. reserves the right to modify, discontinue, or limit products at any time.

3. Orders

When you place an order through khalo., you are submitting a request to purchase the selected products.

Orders are subject to acceptance and payment confirmation. khalo. reserves the right to refuse or cancel an order for reasons including, but not limited to, product availability, pricing errors, suspected fraud, or other issues.

Please review your order carefully before completing checkout. Once an order has entered processing, changes or cancellations may not be possible.

Returns and exchanges are handled according to our Refund Policy.

4. Pricing and Payment

All prices are listed in the applicable currency and may change at any time.

The final price charged will include the product price, applicable taxes, and any shipping fees shown during checkout.

You agree to provide accurate and current payment and billing information when placing an order.

All payments are securely processed through Shopify and third-party payment providers. khalo. does not store complete payment card information.

5. Shipping and Delivery

Shipping and processing times vary depending on the product and fulfillment method.

Estimated delivery times are provided as a guideline and are not guaranteed. khalo. is not responsible for delays caused by shipping carriers, customs, weather, holidays, or circumstances outside of our control.

Once an order has been shipped, tracking information may be provided when available.

For additional details, please review our Shipping Policy.

6. Intellectual Property

All artwork, designs, images, photographs, text, logos, branding, and other content displayed through khalo. are owned by or licensed to khalo. and are protected by applicable copyright and intellectual property laws.

Purchasing a product from khalo. does not transfer ownership rights of the artwork or designs. Products are intended for personal use only and may not be copied, reproduced, modified, distributed, or used commercially without written permission.

7. Third-Party Services

khalo. uses third-party services, including Shopify and other providers, to operate our website, process payments, fulfill orders, provide analytics, and support our services.

We are not responsible for the policies, practices, or content of third-party services. Use of third-party services may be subject to their own terms and policies.

8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience and do not mean that khalo. endorses or controls those websites.

We are not responsible for the content, privacy practices, or services provided by third-party websites.

9. Privacy

Your privacy is important to us. Personal information collected through our website is handled according to our Privacy Policy.

By using our website, you acknowledge that your information may be processed by Shopify and other service providers necessary to operate our store.

10. Reviews and Feedback

If you submit reviews, comments, suggestions, or other feedback, you grant khalo. permission to use that content for business purposes, including displaying, sharing, or promoting customer feedback.

You are responsible for ensuring that any feedback you provide does not violate the rights of others or contain unlawful, harmful, or misleading content.

11. Errors and Changes

Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, availability, or promotions.

khalo. reserves the right to correct errors, update information, or cancel orders affected by incorrect information.

12. Prohibited Use

You agree not to use this website:

• For unlawful purposes.

• To violate intellectual property rights.

• To interfere with website security or functionality.

• To collect personal information from others without permission.

• To upload harmful code, viruses, or malicious content.

• To misuse or copy website content without authorization.

13. Disclaimer

The website, services, and products provided by khalo. are offered on an "as available" basis.

While we strive to provide accurate information and quality products, we do not guarantee that the website will always be uninterrupted, error-free, or completely accurate.

14. Limitation of Liability

To the fullest extent permitted by law, khalo. is not responsible for indirect, incidental, or consequential damages resulting from the use of our website, services, or products.

Some jurisdictions may not allow certain limitations, so these limitations may not apply to everyone.

15. Changes to These Terms

khalo. reserves the right to update or modify these Terms of Service at any time.

Changes will be posted on this page with the updated date. Continued use of our website after changes are posted means you accept the updated Terms.

16. Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: hello@khalostudioco.com