Shipping policy
Order Processing
Orders are processed after your purchase has been completed. Processing times vary depending on the product and fulfillment method.
Any estimated processing times or shipping details will be provided on the product page or during checkout when available.
Shipping Times & Delivery
Shipping times vary depending on the product, destination, and shipping method selected at checkout.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Please note that delivery times are estimates and may be affected by factors outside of our control, including carrier delays, weather, holidays, or other unforeseen circumstances.
Multiple Shipments
If your order includes multiple products, items may arrive in separate packages and at different times depending on how each product is fulfilled. You will receive tracking information for each shipment when available.
Shipping Address
Please ensure your shipping address is correct before completing your purchase. We are unable to guarantee changes to an order after it has entered processing.
If an order is returned due to an incorrect or incomplete address, additional shipping costs may apply for reshipment.
Lost, Damaged, or Missing Orders
If your order arrives damaged, is missing, or appears to be lost in transit, please contact us at khalostudioco@gmail.com with your order number and any relevant details. We will work with you to help resolve the issue.
Contact
If you have any questions regarding your order or shipping, please contact us at khalostudioco@gmail.com.